Audio Response Teller (A.R.T.)

24/7 Account Access by Phone

Common Navigation | Speed Keys | System Flow Chart

Using A.R.T. is easy! The menu-driven voice prompts guide you through your transactions and inquiries. View A.R.T. system flow chart to see the options.

A.R.T. offers introductory Help for first time callers, key-ahead ability for experienced callers, and speed key transactions for frequent users. Use common navigation keys to move around the system with ease. For a better understanding of what A.R.T. can do, view the system flow chart.

To start using A.R.T. you need:

1. A touch tone phone
2. Your ACU Account Number
3. Your Personal Identification Number (PIN)

To Access A.R.T. Call
(815) 577-8503 or (877) ACU-ART1 (228-2781) outside of Chicago

Common Navigation Keys

8	Next
9	Ends the call
0	Help
#	Use after inputting data
* (has multiple functions)	Return to the prior menu Back up/correct an input error Terminate a history inquiry
**	Return to the Main Menu

Speed Keys

(Immediately Transfer to Selected Functions)

#12 Balance Information	#41 Checking Service Requests (Check Copy, Check Re-Order, Stop Payment)
#13 Account History	#42 Request Statement Photocopy
#14 Tax & IRA Information	#43 Change PIN
#15 Financial Transactions	#51 Products and Services
	#53 Savings Estimates